We aim to ensure that all our guests have comfortable facilities, all requests are dealt with efficiently and everyone is made to feel welcome throughout their stay. As far as possible we will accommodate the requirements of all our guests. We will explain our facilities and do our best to meet guests’ specific requirements.
We must make all aware that our site is located on a steep sided coastal bay. Due to this our site, the immediate area and access routes are steep with many irregular pathways and steps.
We offer a free secure car park for our residents close to the hotel. We offer valet parking for our guest cars and bring them to the reception forecourt on request. Please note 76 irregular and steep steps make up the route to car park if wishing to access yourself.
There is a pick-up and drop off point outside the main reception
There is level access to the main reception
The reception area has seating for guests to wait
Porter service is available to assist guests with luggage
When checking-in, reception staff will note if guests will need assistance in the event of an evacuation and this forms part of the night porter brief.
Public rooms in the hotel
A first part of the Inn is easily accessible then there is one step to the main part.
Our conservatory can be access by wheelchairs via the French doors.
Their one step to access the hotel bar.
There are steps to the resident lounge and waiter service is available
All corridors and public areas are well lit
There are 3 steps to the toilets and the ladies have a baby changing facilities
All diets can be catered for although advance notice is helpful.
Larger print menus are available on request
Highchairs are available and may be used in all areas
The restaurant lighting is even but can be varied using dimmer switches
Dogs are allowed in selected areas of the hotel
Door frames and doors are painted contrasting colours to the walls in the public areas
Wi-Fi is available Free of Charge throughout the public rooms and all of the bedrooms
Of the bedrooms, there is one bedroom which is suitable for those with restricted mobility with walk in shower.
We have a direct dial telephone, an audio alarm that is activated by the fire alarm and smoke alarms in every bedroom
The bedrooms and bathrooms are generously proportioned but some provide more turning and transfer space than others
We try as far as possible to allocate bedrooms based upon individual guest needs, prior requests ensure the room of your choice is available
Emergency procedures are posted on the door to each bedroom and are explained upon check in for any disabled guests upon request.
Every bedroom has digital television with remote control
There are bedside lights
All of our bedding is available non-allergenic on request
All rooms are non-smoking in compliance with current legislation
Furniture within the rooms can be moved.
Some bedrooms are carpeted, some bedrooms have slate floors
Bedroom lighting can be switched on at the entrance to the room and also within the room
Bathroom, Shower-room and / or WC
All bathrooms have non-slip floor shower mats
Bathroom lighting is very bright with white toilets, shower trays, baths and basins
Although we have tried to be as accurate and include as much detail as we can in our Access Statement, we are always willing to give information on any aspect of the hotel if this statement does not answer your particular query.